From c08fb6ccb0767d0924a7f3556f6d3276f233985c Mon Sep 17 00:00:00 2001 From: arora Date: Mon, 15 Apr 2024 11:04:28 +0200 Subject: [PATCH] Update README with mailing list contact information Include "best practices" on how to ask questions. --- README.md | 17 +++++++++++++++++ 1 file changed, 17 insertions(+) diff --git a/README.md b/README.md index 249e4cc965..9bb8b6de43 100644 --- a/README.md +++ b/README.md @@ -76,3 +76,20 @@ openairinterface5g ├── radio : Drivers for various radios such as USRP, AW2S, RFsim, ... └── targets : Some configuration files; only historical relevance, and might be deleted in the future ``` + +# How to get support from the OAI Community # + +You can ask your question on the [mailing lists](https://gitlab.eurecom.fr/oai/openairinterface5g/-/wikis/MailingList). + +Your email should contain below information: + +- A clear subject in your email. +- For all the queries there should be [Query\] in the subject of the email and for problems there should be [Problem\]. +- In case of a problem, add a small description. +- Do not share any photos unless you want to share a diagram. +- OAI gNB/DU/CU/CU-CP/CU-UP configuration file in `.conf` format only. +- Logs of OAI gNB/DU/CU/CU-CP/CU-UP in `.log` or `.txt` format only. +- In case your question is related to performance, include a small description of the machine (Operating System, Kernel version, CPU, RAM and networking card) and diagram of your testing environment. +- Known/open issues are present on [GitLab](https://gitlab.eurecom.fr/oai/openairinterface5g/-/issues), so keep checking. + +Always remember a structured email will help us understand your issues quickly.